Privacy & Cookie Statement

 

When you request information from Lyme Bay Leisure (LBL), sign up to any of our services, buy anything from us or make a booking with us, LBL obtains information about you.  This statement explains how we look after that information and use it.

We have a legal duty under the Data Protection Act to prevent your information falling into the wrong hands.  We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.

Normally the only information we hold comes directly from you.  Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need.  You do not have to provide us with any additional information unless you choose to.  We store your information securely on our server, we restrict access to those who have a need to know, and we train our staff in handling the information securely.

Most of our services are delivered through our sites.  We will pass your contact details to your local site, so that they can let you know what activities are available in your area.  If you have signed up to an event or other service we will also pass your details to the professional worker providing that service.  The branch or seasonal worker may hold additional information about your participation in local activities.

We would also like to contact you in future to tell you about other services we provide, and ways in which you might like to support LBL.  You have the right to ask us not to contact you in this way.  We will always aim to provide a clear method for you to opt out.  You can also contact us directly at any time to tell us not to send you any future marketing material.

Very occasionally we carry out a joint mailing with carefully selected other organisations, in order to tell you about products and services we think you might be interested in.  Again, you have the right to opt out of this.

You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you).  To obtain a copy, either ask for an application form to be sent to you, or write to the Data Protection Officer at LBL.  We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.

The web site collects IP addresses, these do not link to the individual and are used to collect data on the usage of the website.

Cookies are small text files held on your computer.  They allow us to give you the best browsing experience possible and mean we can understand how you use our site.  You can delete and block cookies by changing your browser setting but parts of our site may not work without them.  By using our website you accept our use of cookies.